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Accessibility statement

Measures to support accessibility

We aim to make the website accessible to the widest possible audience. This means, for example, you should be able to:

  • Change colours, contrast levels, fonts and motion preferences using your device settings.
  • Zoom in up to 300% without compromising text or images.
  • Navigate the website using just a keyboard.
  • Navigate the website using speech recognition software.
  • Listen to the website using a screen reader.
  • Read resources content (such as case studies) in accessible formats

Visit AbilityNet for advice on making your device easier to use if you have a disability.

Compliance status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA.

The website is partially conformant with WCAG 2.2 level AA.

Limitations and alternatives

Despite our best efforts to ensure accessibility of the website, there may be some limitations.

The content listed below is known to have limited accessibility. Please contact us if you are affected by any of these issues, or you observe an issue not listed below.

  • Older narrative videos on the website are accompanied by “burned-in captions” (where the captions form part of the video itself, and cannot be changed according to per personal requirements), or no closed captions.
  • There may be instances where alt text for images is missing; we are working to resolve the issue.
  • There may be instances where content is provided in PDF only, and no alternative format is available.

Preparation of this accessibility statement

This statement was prepared in May 2026. The website was tested for compliance against the WCAG 2.2, level A and AA using a combination of automated tools and manual checks.

Feedback and contact information

We’re always looking to improve accessibility and welcome your feedback. We try to respond to feedback within five working days.